


How the International Finance Corporation (IFC) harnessed the power of Generative AI to enhance knowledge management, boost innovation, and drive operational efficiencies.
The International Finance Corporation (IFC), a member of the World Bank Group, sought to leverage Generative AI to modernize knowledge management, drive innovation, and improve efficiency across the organization. In partnership with New Native and utilizing OpenAI technologies, IFC hosted the “KNOWvember 2024” AI Hackathon — successfully developing and deploying 12 internal AI solutions within just 30 days.
IFC had several strategic goals:
Simplify complex informational content into user-friendly formats
Improve relevance and accessibility of internal knowledge repositories
Increase staff engagement through interactive and gamified knowledge-sharing solutions
Rapidly equip teams, both technical and non-technical, with practical AI skills and experience
IFC organized foundational workshops to introduce participants to key AI concepts, provided extensive resources and materials, and outlined clear idea pathways for collaboration.
Over an eight-day period, 60+ IFC team members from diverse functions engaged in structured prototyping sessions. New Native’s expert facilitators supported teams to accelerate practical applications of Generative AI technologies.
The hackathon leveraged Azure cloud infrastructure integrated with OpenAI-native tools, providing a secure and scalable environment for AI application development.
Rapid Innovation: 12 distinct AI solutions were developed and deployed in under a month
Team Empowerment: Over 60 staff received hands-on training and real AI project experience
Impactful Solutions: Automated summarizers, interactive dashboards, smart repositories, and gamified learning modules
Organizational Buy-In: Senior leadership, including IFC’s CIO, actively guided and adopted outcomes
The KNOWvember AI Hackathon delivered measurable value:
Enhanced internal knowledge management
Increased operational efficiency
Demonstrated practical AI value for non-technical staff
Created a repeatable, scalable innovation framework for future AI initiatives
“Our colleagues are very active in AI adoption, so we expected this hackathon to bring new insights, skills, and possibilities — and it certainly delivered. Grateful to the entire IFC team and our partners at lablab.ai for making it happen.”
— Laura McCanlies, CIO, IFC
Building on this success, IFC plans continued collaboration with lablab.ai to expand AI deployments across more functions and scale internal innovation events in the future.
Technology Used: Azure, OpenAI
Partner: lablab.ai
Duration: November 2024 (30 days)
Engagement Model: Hybrid (Online + Onsite)